Legal Information

Privacy Policy

Last Updated: 30-06-2026

CoFed serves as the operator of this website and store, encompassing all associated services, content, features and products (collectively referred to as the “Services”). This Privacy Policy explains how personal information is collected, used, disclosed and protected when you access, browse or purchase through our Services. By using this website, you agree to the terms of this Privacy Policy.

1. Information Collection

Personal information is collected to facilitate order processing and enhance the customer experience. The information collected may include:

A. Personal Identifiers

  • Full Name
  • Billing Address
  • Shipping Address
  • Telephone Number
  • Email Address

B. Financial Information

  • Payment Method Details (Credit Card, Debit Card, UPI etc.)
  • Transaction Records processed securely through third-party payment gateways.

C. Account Credentials

  • Username
  • Password
  • User Preferences & Account Settings

D. Transactional & Behavioural Data

  • Products Viewed
  • Shopping Cart Activity
  • Purchase History
  • Return History
  • Wishlist Information

E. Communication Records

  • Customer Support Requests
  • Email Communication
  • Feedback & Enquiries

F. Technical & Usage Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Session Duration
  • Clickstream Data

2. Methods of Data Acquisition

Personal information may be collected through the following methods:

  • Directly from users while placing orders, creating accounts or contacting customer support.
  • Automatically through cookies, analytics tools and tracking technologies.
  • Through trusted third-party service providers such as payment gateways and logistics partners.

3. Utilization of Information

The information collected is used for the following purposes:

  • Order Processing & Delivery
  • Account Management
  • Payment Processing
  • Customer Support
  • Order Status Notifications
  • Website Performance Improvement
  • Product & Service Enhancement
  • Fraud Detection & Prevention
  • Marketing Communications (with user consent)
  • Compliance with Legal & Regulatory Requirements

4. Information Disclosure

CoFed does not sell personal information. However, information may be shared with trusted entities for operational purposes, including:

  • Payment Processors & Financial Institutions
  • Logistics & Courier Partners
  • IT Infrastructure & Cloud Service Providers
  • Analytics & Technical Support Providers
  • Government or Regulatory Authorities where required by law
  • Authorized Business Partners where applicable

5. Cookies & Analytical Technologies

Cookies and similar technologies are used to improve website functionality, remember user preferences, analyze visitor behaviour and personalize the shopping experience.

  • Improve Website Performance
  • Remember User Preferences
  • Analyse Traffic Patterns
  • Personalize Product Recommendations

Users may disable cookies through their browser settings. However, doing so may affect certain website features and functionality.

6. Data Security

CoFed implements reasonable administrative, technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, misuse or destruction.

Although we strive to safeguard your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill legitimate business and legal obligations, including:

  • Order Processing & Fulfilment
  • Legal & Tax Compliance
  • Customer Service Requirements
  • Operational & Business Purposes

Once the applicable retention period expires, personal information is securely deleted, destroyed or anonymized in accordance with applicable laws.

8. Your Rights

Subject to applicable laws and regulations, you may have the following rights regarding your personal information:

  • Right to Access Your Personal Information
  • Right to Correct or Update Inaccurate Information
  • Right to Request Deletion of Personal Data
  • Right to Withdraw Consent for Marketing Communications
  • Right to Data Portability, where applicable

Requests relating to these rights may be submitted by contacting us through the details provided in the Contact Us section below.

9. Marketing Communication

Promotional emails, newsletters and marketing communications are sent only to users who have provided their explicit consent.

Users may unsubscribe at any time by clicking the "Unsubscribe" link available in our marketing emails.

Please note that service-related communications such as order confirmations, payment updates, shipping notifications and account information may continue to be sent even after opting out of marketing communications.

10. Third-Party Services

Our website may contain links to third-party websites, applications or external services for your convenience.

CoFed is not responsible for the privacy practices, security measures or content of such third-party websites. We encourage users to review the privacy policies of those websites before sharing any personal information.

11. Children's Privacy

Our Services are not intended for individuals below the legal age of majority.

We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, appropriate steps will be taken to delete it promptly from our systems.

12. International Data Transfer

Your personal information may be transferred to, stored or processed in countries outside your country of residence, including locations where our trusted service providers operate.

Whenever such transfers occur, CoFed implements appropriate legal, contractual and technical safeguards to ensure that your information remains protected in accordance with applicable data protection laws.

13. Policy Updates

CoFed reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business practices or service offerings.

Any revisions will be published on this page together with the updated effective date. We encourage users to review this Privacy Policy periodically to remain informed about how their personal information is protected.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights relating to your personal information, please contact us using the details below:

CoFed

Email: Contact@cofedindia.com

Address: Bypass Road, Narayanpur, Kotputli, Rajasthan - 301024.